Find leading management analyses, articles, high-performance industry cases and the core concepts of the lean vocabulary to deepen your knowledge and support putting lean into practice.
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The healthcare services supply team at insurer SulAmérica explains how they managed to transform the processes in their department to become more efficient in handling their workload.
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INTERVIEW - What skills do coaches need to successfully support lean transformations in the service sector? Our colleagues in Australia tell us about their experience.
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An approach to designing products and services in which developers consider sets of ideas rather than a single idea. See : Trade-off curves.
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Inherent content of a product or service, as judged by the customer, reflected in its selling price and market demand. The value in a typical product is created by the producer through a combination of actions, some of…
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All the actions, both value-creating and non-value-creating, required to bring a product or service from concept to launch (also known as the development value stream) or from order to delivery (also known as the…
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Implementing lean is not always easy. However, tips from those who have been on this journey for some time can help and make it easier to overcome fundamental challenges. Read about the challenges and lessons of ELOSAÚDE, a healthcare assistance association, for inspiration.
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No one understands human beings as well as humans themselves, and Jidoka is the key to learning from your customers and creating ever better products and services.
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This Shared Services Center in Poland used lean, technology and automation to completely transform itself and deliver an ever-better experience to its customers.
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A Chilean company that sells and services vehicles and equipment for various sectors made humility the hallmark of its cultural transformation, with excellent results.
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This change needs to start with a review of the products or services offered
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INTERVIEW – Rose Keanly discusses the role of lean in a strategic business transformation in the financial services sector and the pros and cons of bringing lean into a large organization.
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An individual with clear responsibility for the success of a value stream. The value stream can be defined at the product or business level (including product development), or at the plant or operations level (from raw…
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INTERVIEW – At the last European Lean Healthcare Transformation Summit, we sat down with Helen Zak for a few minutes to discuss the state of change in the healthcare sector.
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A simple diagram of every step involved in the material and information flows needed to serve customers, from order to delivery. See : Information Flow, Material Flow.
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Look up the key terms, concepts and definitions to master the language of the lean system.
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Discover Léxico Lean, the reference book for understanding the main concepts and terms of the lean system (in Portuguese).
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Some problems take more than finding a definition. Lean Institute Brasil partners with organizations to understand real challenges, develop management systems and build internal capability to sustain results.
