Terms and Conditions of Use

1. Identification and acceptance

These Terms and Conditions of Use ("Terms") govern access to and use of the websites, digital platforms, in-person and e-learning courses, events, corporate programs, recurring subscriptions and other services ("Services") offered by Lean Institute Brasil, a legal entity governed by private law, duly registered with the CNPJ (Brazilian corporate taxpayer registry) under no. 02.918.808/0001-88, headquartered at Alameda Rio Negro, n. 503, Sala n. 2.020, Alphaville Centro Industrial e Empresarial/Alphaville, Barueri/SP, Brazil, ZIP code 06454-000.

By accessing or using any of the Services, the User declares that they have read, understood and fully accepted these Terms and the Privacy Policy in force. If the User does not agree with any provision, the User must not use the Services.

2. Nature of the contractual relationship

2.1 These Terms constitute a binding electronic contract.

2.2 When the contract is entered into by a legal entity (B2B – business-to-business – model), any specific corporate contract shall prevail over these Terms in the event of conflict.

2.3 Use of the Services does not establish any corporate, employment or agency relationship between the parties.

3. Registration, account and eligibility

3.1 Prior registration may be required to access certain Services.

3.2 The User declares that they provide true, complete and up-to-date information.

3.3 Access is permitted to persons over 18 years of age or to minors duly represented by their legal guardians.

3.4 The User is responsible for safeguarding their access credentials.

3.5 The following is prohibited:

• Sharing logins;
• Selling or assigning access;
• Improper simultaneous use on multiple devices when it constitutes fraud.

LIB may suspend access in the event of a violation.

4. Educational services and e-learning

4.1 E-learning courses are made available under a personal, individual, non-transferable and non-exclusive license of use.

4.2 Access to digital content may be:

• Temporary (for a fixed term);
• Linked to a recurring subscription.

4.3 Certificates are issued subject to meeting the objective criteria defined for each course.

4.4 LIB may cancel certificates obtained through fraud, improper sharing or violation of these Terms.

5. Recurring subscription

5.1 Certain Services may operate under a recurring billing model (recurring subscription).

5.2 Billing will occur according to the frequency informed at the time of contracting.

5.3 Cancellation may be requested at any time and will take effect at the end of the cycle already paid, unless otherwise specifically provided.

6. Intellectual property

6.1 All content made available by LIB, including:

• Lean methodologies;
• Teaching materials;
• Frameworks;
• Handouts;
• Templates;
• Software;
• Layouts;
• Logos;
• Audiovisual content;

Is protected by Brazilian Law no. 9,610/98 (Copyright) and Law no. 9,279/96 (Industrial Property).

6.2 The User receives a limited license for personal or internal corporate use (when B2B); the following is prohibited:

• Unauthorized reproduction;
• Commercialization;
• Distribution;
• Reverse engineering;
• Creation of competing courses based on the content.

6.3 The Lean methodology applied in the programs is a protected strategic asset.

7. User-generated content (UGC)

7.1 The User may take part in forums and interactions.

7.2 By publishing content, the User grants a non-exclusive, royalty-free, worldwide license to use the content solely for the operation and promotion of the Services.

7.3 LIB may remove content that violates:

• The law;
• Third-party rights;
• These Terms.

8. Rules of conduct

The following is prohibited:

• Illegal or fraudulent use;
• Infringement of intellectual property;
• Spreading malware;
• Unauthorized automated access;
• Use for competitive purposes.

9. Commercial terms

9.1 Payment: Prices will be indicated at the time of contracting.

9.2 Right of withdrawal: For online purchases made by end consumers, the 7 (seven) day period applies, under the Brazilian Consumer Protection Code.

9.3 Cancellation: After the legal withdrawal period, the specific rules disclosed at the time of contracting apply.

9.4 Corporate contracts: In B2B cases, the conditions negotiated in the specific contractual instrument shall prevail.

10. Limitation of liability

10.1 The Services are provided "as is".

10.2 LIB is liable for direct damages demonstrably resulting from a failure in the provision of the service, subject to legal limits.

10.3 LIB is not liable for:

• Indirect damages;
• Loss of profits;
• Loss of opportunity;
• Failures resulting from force majeure;
• External technical problems;
• Misuse by the User.

10.4 Nothing in these Terms excludes liability in cases where Brazilian law so requires.

11. Third-party links

LIB is not responsible for third-party content or practices.

12. Privacy and data protection

The processing of personal data is governed by the Privacy Policy in force, prepared in compliance with Law no. 13,709/2018 (LGPD – Brazilian General Data Protection Law).

13. Compliance and integrity

13.1 The User declares that they will use the Services in compliance with applicable law, including anti-corruption rules.

13.2 Using the Services for unlawful purposes or in violation of internal corporate integrity policies is prohibited.

14. Changes to the terms

14.1 LIB may update these Terms to reflect legal, technical or commercial changes.

14.2 Relevant changes may be communicated by email or by a notice on the platform.

15. Suspension and termination

LIB may suspend or terminate the User's access in the event of a violation of these Terms.

16. General provisions

16.1 These Terms constitute the entire agreement between the parties.

16.2 The possible invalidity of any clause does not invalidate the others.

16.3 Governing law: the laws of the Federative Republic of Brazil.

16.4 Chosen venue: the District of Barueri/SP, Brazil, except where the law provides for a different jurisdiction.