Difficult conversations at work should not be avoided
Most of us tend to run away from awkward situations; but in business, avoiding difficult conversations can be the road to failure
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Most of us tend to run away from awkward situations; but in business, avoiding difficult conversations can be the road to failure
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See how an application of Lean thinking practice, combining the structuring management approach known as the A3 Process with the Value Stream Mapping (VSM) tool, enabled Vale to reduce wagon lead time after Iron Ore (MFE) loading at the Bulk Transshipment Yard (PATRAG) in Ouro Preto (MG).
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To bring consistency to the service provided to customers across its network of repair shops, this Brazilian company adopted Lean Thinking. Along the way, they discovered in it a different approach to leadership.
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This Shared Services Center in Poland used lean, technology and automation to completely transform itself and deliver an ever-better experience to its customers.
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Lean thinking enables a value-creation perspective on reverse logistics, with an application more centered on the customer experience and on leading the development of new markets.
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Understand how certain practices can deepen the traditional “go see, ask ‘why’ and show respect”.
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How lean thinking helps us find a more efficient and effective path to dealing with problems.
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This Norwegian company learned that allowing each person and area to climb their own lean learning curve can move the "firefighting business" toward more strategic thinking.
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Tackling climate change forces us to rethink everything we do as a society. Here are three lean lessons that can show us a way forward.
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To do this, you need to go straight to the source, see with your own eyes and talk to the people involved
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In this interview, we learn how the Technical and Production (T&P) area of Nestlé Colombia Ecuador is using Art Smalley's four types of problems framework to bring leadership closer to the gemba.
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Look up the key terms, concepts and definitions to master the language of the lean system.
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