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Find leading management analyses, articles, high-performance industry cases and the core concepts of the lean vocabulary to deepen your knowledge and support putting lean into practice.

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Results for “Solução de Problemas”

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Difficult conversations at work should not be avoided
Article

Difficult conversations at work should not be avoided

Most of us tend to run away from awkward situations; but in business, avoiding difficult conversations can be the road to failure

  • Lean culture
  • Leadership
  • Flávio Battaglia
  • 2 min read
  • 8/28/2024
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Lean Thinking practice increases productivity in Vale's railway operation
Article

Lean Thinking practice increases productivity in Vale's railway operation

See how an application of Lean thinking practice, combining the structuring management approach known as the A3 Process with the Value Stream Mapping (VSM) tool, enabled Vale to reduce wagon lead time after Iron Ore (MFE) loading at the Bulk Transshipment Yard (PATRAG) in Ouro Preto (MG).

  • Value stream
  • Logistics and Supply Chain
  • José Carlos Assunção Dutra
  • 11 min read
  • 7/10/2024
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Lean helps us keep our promise to the customer
Article

Lean helps us keep our promise to the customer

To bring consistency to the service provided to customers across its network of repair shops, this Brazilian company adopted Lean Thinking. Along the way, they discovered in it a different approach to leadership.

  • Lean leadership
  • Leadership
  • Mariana Camilo de Oliveira
  • 8 min read
  • 9/5/2023
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In service of customer centricity
Article

In service of customer centricity

This Shared Services Center in Poland used lean, technology and automation to completely transform itself and deliver an ever-better experience to its customers.

  • Lean culture
  • Services
  • Krzysztof Drozd
  • 14 min read
  • 5/31/2023
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Creating value through reverse logistics
Article

Creating value through reverse logistics

Lean thinking enables a value-creation perspective on reverse logistics, with an application more centered on the customer experience and on leading the development of new markets.

  • Lean fundamentals
  • Logistics and Supply Chain
  • Alvair Silveira Torres Júnior
  • 11 min read
  • 5/31/2022
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5 ways to improve our connection with the gemba
Article

5 ways to improve our connection with the gemba

Understand how certain practices can deepen the traditional “go see, ask ‘why’ and show respect”.

  • Lean fundamentals
  • Management
  • Flávio Battaglia
  • 7 min read
  • 5/12/2022
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What lean thinking reveals about logistics problems
Article

What lean thinking reveals about logistics problems

How lean thinking helps us find a more efficient and effective path to dealing with problems.

  • Lean fundamentals
  • Logistics and Supply Chain
  • Alvair Silveira Torres Júnior
  • 11 min read
  • 4/29/2022
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Transforming your business starts with transforming people
Article

Transforming your business starts with transforming people

This Norwegian company learned that allowing each person and area to climb their own lean learning curve can move the "firefighting business" toward more strategic thinking.

  • Lean strategy
  • Industry and Manufacturing
  • Eivind Reke
  • 9 min read
  • 3/29/2022
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Lean lessons for the climate crisis
Article

Lean lessons for the climate crisis

Tackling climate change forces us to rethink everything we do as a society. Here are three lean lessons that can show us a way forward.

  • ESG and sustainability
  • Daniel T. Jones
  • 9 min read
  • 1/5/2022
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Understanding reality in detail is the essence of problem solving
Article

Understanding reality in detail is the essence of problem solving

To do this, you need to go straight to the source, see with your own eyes and talk to the people involved

  • Problem solving
  • Management
  • Flávio Augusto Picchi
  • 3 min read
  • 9/15/2021
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Building frontline leaders to solve problems at Nestlé
Article

Building frontline leaders to solve problems at Nestlé

In this interview, we learn how the Technical and Production (T&P) area of Nestlé Colombia Ecuador is using Art Smalley's four types of problems framework to bring leadership closer to the gemba.

  • Operations management
  • Industry and Manufacturing
  • Fabio França
  • 9 min read
  • 4/20/2021
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How the A3 saved Mr. Joe's life… and can save yours too
Article

How the A3 saved Mr. Joe's life… and can save yours too

  • Lean strategy
  • Management
  • Gabriel Araujo
  • 14 min read
  • 4/16/2021
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