Spaghetti charts and physical distancing
A simple lean tool can help us create safer flows in our businesses, a critical challenge as we plan our return to work with new physical distancing measures.
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A simple lean tool can help us create safer flows in our businesses, a critical challenge as we plan our return to work with new physical distancing measures.
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Notes from the (virtual) gemba — The author talks with an innovative insurance company about how it relies on its lean learnings to ensure business continuity and shift to remote work during the Covid-19 crisis.
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CASE STUDY – At a Brazilian insurance company, a team worked hard to streamline the review of dental claims – a great example of lean thinking in an administrative process.
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