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1522

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What queues reveal about healthcare management
LEANMAIL HEALTHCARE

What queues reveal about healthcare management

By integrating the stages of care, better organizing resources and removing interruptions that prolong the patient journey, lean management helps reduce waits, relieve team overload and deliver care with more safety, agility and respect

Flávio Battaglia and Paloma Rubinato Perez

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What queues reveal about healthcare management
LeanMail HEALTHCARE

What queues reveal about healthcare management

By integrating the stages of care, better organizing resources and removing interruptions that prolong the patient journey, lean management helps reduce waits, relieve team overload and deliver care with more safety, agility and respect

By Flávio Battaglia and Paloma Rubinato Perez

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When AI produces too much information
Lean It Up MANAGEMENT

When AI produces too much information

Technology can greatly expand organizations' capabilities, but it can also make weaknesses more visible. In the end, return on investment will depend less on the power of the tools and more on the managerial intelligence applied to their use

By Flávio Battaglia

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The long journey toward lean management
General MANAGEMENT

The long journey toward lean management

Jim Womack introduces the book Daily Management to Execute Strategy, offering reflections on how to build sustainable lean enterprises by connecting goals set by senior leadership (top-down) to frontline execution, through effective daily management and continuous improvement systems.

By Jim Womack

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How much return is an organization really able to extract from the resources it already has?
Lean It Up MANAGEMENT

How much return is an organization really able to extract from the resources it already has?

Every investment decision is, in essence, a decision about return

By Flávio Battaglia

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The new bounded rationality: why more AI does not mean better management
Lean It Up MANAGEMENT

The new bounded rationality: why more AI does not mean better management

When applied to poorly designed processes, AI does not eliminate waste; it merely perpetuates and accelerates it. When layered over confusing flows, contradictory goals or purely bureaucratic routines, technology tends to make the problem more sophisticated rather than solve it

By Flávio Battaglia

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The bridge between strategy and execution: how daily management and hoshin kanri work together
General MANAGEMENT

The bridge between strategy and execution: how daily management and hoshin kanri work together

The authors explore how daily management and hoshin kanri, when integrated, align frontline work with strategy, enabling continuous improvement, learning and effective execution.

By José Roberto Ferro and Mark Reich

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