LEANMAIL
HEALTHCARE
What queues reveal about healthcare management
By integrating the stages of care, better organizing resources and removing interruptions that prolong the patient journey, lean management helps reduce waits, relieve team overload and deliver care with more safety, agility and respect
Flávio Battaglia and Paloma Rubinato Perez
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LEANMAIL
LEADERSHIP
Learning where and when the work happens
By handing people development over to HR or third parties, companies separate leaders, team members and their learning from real work. The lean way proposes the opposite: developing individuals at the gemba, every day, based on concrete problems and gaps
Flávio Battaglia and Robson Gouveia
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LEANMAIL
INDUSTRY AND MANUFACTURING
Talent shortage: industry must learn to develop what it can no longer hire
Why the lack of qualified staff is not just an external problem but reveals management shortcomings, requiring models capable of turning operational routine into a system of learning, maturation and leadership succession
Flávio Battaglia, Iris Cristina Pierini Bonfanti and Ricardo Itikawa
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